Terms of Agreement
This agreement becomes affective on the date in which this document is signed. We may terminate this agreement at anytime if the client fails to comply with the terms of this contract. If you choose to delay or change an event date due to extenuating circumstances the client is liable for any additional costs due to inflation. No last minute changes. Once a contract is sent out, it is FINAL.
Guarantee Policy
We follow the health and safety guidelines when prepping tables, when creating tables and when cleaning up. We guarantees fresh, quality products and flowers. ALWAYS. Our promise is to use in season produce and when creating, we only use locally sourced products. If our fresh products are unsatisfactory please let us know so we can make things right on both ends. We have a product freshness guarantee and we will stand by it.
Payments
The client is responsible for paying the FULL AMOUNT of what is remaining the day of the event is taken place, in exchange for the services provided or a 3% fee will be added daily.
The client is solely responsible for taking care of any venue costs.
Party is also responsible for any extra costs that may come about throughout the creating process. This extra cost will be discussed before hand and will be added into the final invoice total, if accepted.
We accept Check, Cash, Venmo, Zelle, Pay Pal and Visa if the total is above $200.
Deposit
The deposit is due to hold your event date in our calendar. The deposit will be 50% of the agreed upon final total. 100% of the clients deposit is NON REFUNDABLE. Please understand that we are a small business and spend lots of love, care and time into helping to elevate your special event.
Cancelations
Signed party must cancel at least 3 days prior of the agreed upon date of the event. If the client does not cancel before 3 days of the event, We have the right to charge you the full amount.
Acts of God
If it is an Act of God that causes a cancelation or a change of date we will come to an agreement together.
Breach of Contract
The client must agree to follow the terms of this contract in full. If the party for any reason breaches this signed contract we have the right to keep 100% of any deposit. Legal action may take place.
Travel Fee
Delivery is free if you are within a 15 mile radius within South Lake Tahoe, CA.
A $0.50/mile travel fee is added to each invoice if it exceeds these guidelines.
Discounts
All discounts will be honored from the client as long as the certificate is signed and stamped with our logo. The 10% “Tell Your Friends” discount will ONLY be applied to invoices after the clients friends or family has officially booked a reservation with a signed contract. You can not combine discounts or promotional offers.
Health and Safety Guidelines
If signed party has any questions regarding how we handle and practices safe and sanitary work environments and please feel free to go to the website listed below. mWe follow all that is required and listed here and are happy to put the party at ease with answers to any questions, concerns or comments you may have.
http://www.publichealth.lacounty.gov/eh/docs/specialized/cacode.pdf
COVID-19
If signed party has any questions regarding how we handle and practices safe and sanitary work environments and gathering rules due to COVID-19 please feel free to go to the website listed below. We follow all that is required and listed here and are happy to put the party at ease with answers to any questions, concerns or comments you may have.
Coordination
We need to have access to the venue at least 2 hours before the event starts and 30 minutes after the event ends. The client will handle all necessary permissions and authorizations for this event before we arrive on said event date and the client will also handle the expense for all requirements.
Portion Sizes
Portion sizes average 3 ounces per guest depending on the purpose of the table and average $20 per guest. The portion size and price are subject to change if the client chooses to purchase or ship in different products than listed in the proposal, if there are substitutions, if there is a need for specific foods to adhere to an allergy or diet or can increase if the party wishes to increase the ounces of food offered per guest.
If imported goods are chosen, the client will pay for all shipping costs, as well.
Leftover Food
We know we have healthy and gracious portions and we don’t like when food goes to waste. If you do have leftovers please feel free to keep it, to allow guests to take it home or we will gladly donate it to our local food bank in South Lake Tahoe. We do not provide takeout containers for you or your guests. We will provide the take out containers if you choose for us to donate the leftovers for you.
** All packages on the menu are designed to be enjoyed day of pick up/delivery and are not to be kept overnight, unless properly handled.
** Please keep all orders refrigerated until ready to consume.
** Please do not enjoy your items if they have been sitting out at room temperature for more than 4 hours.
Not Responsible for Damaged Surfaces
We will not be held liable for any damage done to any and all parts of the furniture. Wether it be rented or your own home surface. Caution: Allowing someone to grab things right off of a surface using sharp utensils can cause damage.
Not Responsible for Allergic Reactions
If a guest of yours has an allergic reaction to anything we have provided and it has not been listed in our questionnaire, we can not be held liable for anything.
